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Who Uses ECode Pro

Built for Every Role in
the Claims Ecosystem

From solo independent adjusters to enterprise carriers managing millions in annual premium — ECode Pro scales to your operation.

Insurance Carriers

Insurance Carriers

Carriers managing in-house claims teams need enterprise-grade controls, complete audit trails, and reporting that satisfies both internal stakeholders and regulatory requirements.

The Problem

No visibility into adjuster workloads or performance
Reserve changes happening without proper documentation
Diary compliance impossible to monitor at scale
Regulatory examination preparation takes weeks

The ECode Pro Solution

Real-time dashboards for every level of leadership
Reserve change workflows with authority controls and audit trail
Automated diary compliance with state-specific requirements
One-click regulatory reporting packages

Results

40% faster average days to close
98% diary compliance rate
$2.1M annual reserve accuracy improvement
Implementation in 45 days versus 12+ months for legacy systems
See ECode Pro for Insurance Carriers →
Third Party Administrators

Third Party Administrators

TPAs managing claims for multiple carrier clients face the dual challenge of providing each client with customized workflow controls while maintaining operational efficiency across the team.

The Problem

Each carrier client has different requirements and authority matrices
Reporting must be customized for every carrier
Adjuster assignments crossing carrier lines create data integrity risk
SLA tracking manual and inconsistent

The ECode Pro Solution

Multi-tenant architecture with full data isolation per carrier
Carrier-specific authority matrices and reporting
Assignment rules enforce carrier-specific adjuster requirements
SLA monitoring and alerts per carrier contract

Results

3x more carrier clients managed per administrator
100% data isolation between carrier clients
SLA breach rate reduced by 75%
Client retention rate improved from 78% to 94%
See ECode Pro for Third Party Administrators →
Independent Adjusting Firms

Independent Adjusting Firms

IA firms competing for carrier contracts need to demonstrate operational quality, documentation standards, and technology capability that enterprise carriers trust.

The Problem

No objective performance data to show carriers
Documentation inconsistent across adjuster team
CAT deployments chaotic to manage and track
No visibility into team utilization until it is too late

The ECode Pro Solution

Adjuster performance scorecards with objective metrics
Standardized documentation templates for every claim type
CAT deployment management with territory mapping and daily tracking
Real-time team utilization dashboard

Results

Win more carrier contracts with performance data
40% improvement in documentation quality scores
CAT claims managed at 3x prior volume
Carrier renewal rate up from 65% to 88%
See ECode Pro for Independent Adjusting Firms →
MGA Claims Teams

MGA Claims Teams

MGAs operating in-house claims functions must satisfy both their carrier partners and their policyholders while demonstrating the operational sophistication that justifies the in-house model.

The Problem

Carrier partners have no visibility into claims handling quality
In-house claims team drowning in administrative tasks
No consistent vendor management process
Cannot demonstrate ROI of in-house model

The ECode Pro Solution

Carrier read-only access without edit rights to claim files
Automated workflows eliminate repetitive administrative tasks
Vendor portal with COI, W-9, and invoice management
Performance dashboards that prove in-house efficiency

Results

Carrier partner satisfaction score up 32%
Admin time per claim reduced by 58%
Vendor payment disputes reduced by 80%
In-house model proven and expanded to 3 additional carriers
See ECode Pro for MGA Claims Teams →

Find Out If ECode Pro Is Right for Your Organization

30-minute demo tailored to your specific organization type and current challenges.

Request a Demo →