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Independent Adjusting Firms

Claims Management Built for Independent Adjusters and IA Firms

Win more carrier contracts. Close claims faster. Scale to CAT and back.

ECode Pro gives independent adjusters and IA firms the platform that carriers trust — complete claim files, automated diary compliance, professional documentation, and the performance data that wins and renews carrier relationships.

40%
Faster average days to close for IA firms
98%
Diary compliance achieved by IA customers
45 days
Average go-live from contract signing
3x
More carrier clients managed per administrator
The Challenge

You Are Running Your Claims Operation on Memory, Spreadsheets, and Trust — and Carriers Are Noticing

Managing diary deadlines manually across 25 to 40 active claims per adjuster
No objective performance data to present to carriers during contract reviews
Claim files scattered across email, shared drives, and legacy systems
CAT deployments causing chaos — no visibility into adjuster locations or production
Documentation inconsistent between adjusters, creating carrier quality concerns
No scalable system to grow from 5 adjusters to 50 during a major event
The ECode Pro Advantage

How ECode Pro Helps Independent Adjusters Win

Automated diary compliance enforced by state, so adjusters never miss a deadline
Real-time adjuster performance scorecards you can share with carrier clients
Centralized claim files — all documentation in one organized, searchable record
Platform Features

The Features Independent Adjusters and IA Firms Use Every Day

Every feature below is included in your ECode Pro subscription — no add-ons, no extra tiers.

Compete with larger firms on technology

Carriers assign preferred vendor status to IA firms that demonstrate operational sophistication. ECode Pro gives your firm the same platform quality as firms three times your size — without the enterprise price tag.

Show carriers data, not promises

Every adjuster's performance is tracked automatically: cycle time, diary compliance, file completeness, supplement rate. When a carrier asks how your team performs, you hand them a scorecard instead of a verbal summary.

Handle CAT volume without hiring chaos

When a major storm hits, IA firms need to scale from 8 adjusters to 80 within days. ECode Pro's CAT deployment mode activates with a single toggle — expanding territory boundaries, adjusting capacity targets, and routing all new claims to the CAT pool automatically.

Eliminate the documentation consistency problem

When every adjuster follows the same ECode Pro workflow — FNOL to close — every claim file looks the same to the carrier reviewer. No more "this adjuster is great but their documentation is a mess."

Give every adjuster a professional mobile tool

Your field adjusters access their complete claim queue, upload photos, add diary entries, complete tasks, and collect signatures from any mobile device. No more calling the office for information that should be in their pocket.

Automate what should be automated

Diary reminders, task creation, deadline alerts, file completeness checks — ECode Pro handles all of it automatically so your adjusters spend their time adjusting claims, not managing compliance calendars.

Our biggest carrier client ran an audit on 200 of our claims files. They came back and said our documentation was the most consistent they had seen across any of their IA panel. That is entirely because ECode Pro forces the same workflow on every file.

Raymond T.
President
What Customers Experience

From Manual Tracking to 98% Compliance — Without Adding Staff

Diary compliance jumped from 71% to 98% in the first 60 days
Carrier audit preparation time dropped from 3 days to under 2 hours
CAT deployment capacity doubled without adding administrative staff
Two new carrier contracts won citing technology capability in the RFP process
Adjuster productivity (claims per day) increased 22% through faster workflows
See ECode Pro for Independent Adjusters →

Frequently Asked Questions

Questions independent adjusters ask before their demo.

No. ECode Pro has plans for solo independent adjusters managing their own caseload all the way up to IA firms with 100+ adjusters. Our Starter plan is designed specifically for individual IAs.
ECode Pro generates objective performance reports — cycle time, diary compliance, file completeness — that you can present to carrier clients at renewal time. Having data rather than anecdotal claims is one of the strongest differentiators an IA firm can offer.
CAT mode expands territory assignments, increases adjuster capacity targets, and routes all new claims to a designated CAT pool. It activates with a single toggle and can cover specific geographic areas or your entire operation.
Yes. ECode Pro supports multiple carrier relationships with separate claim files, separate reporting, and separate authority matrices per carrier — all managed through a single platform.
Most IA firms go live in 2 to 3 weeks. We handle configuration, import any existing claim data you want to migrate, and train your team. Your first live claim can be managed in ECode Pro within two weeks of signing.

Ready to Win More Carrier Contracts?

Book a 30-minute demo built around your organization type, your claim volume, and your current challenges.

Book a Free Demo →