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Restoration and Mitigation

Insurance Claims Software Built for Restoration and Mitigation Companies

Document everything. Supplement confidently. Get paid faster.

ECode Pro gives restoration companies the documentation platform to manage insurance claims from first call to final payment — with moisture logging, photo organization, supplement tracking, and the audit trail that gets estimates approved without disputes.

80%
Reduction in documentation disputes on insurance claims
3x
Faster supplement approval with ECode Pro documentation
45%
Reduction in claim-to-payment cycle time
Zero
Compliance findings on carrier audits for restoration customers
The Challenge

Adjusters Are Denying Your Supplements Because Your Documentation Does Not Tell the Full Story

Insurance adjusters requesting additional documentation after estimates have been submitted
Supplement items being denied because supporting documentation is insufficient or disorganized
Moisture readings and drying logs tracked on paper rather than in the claim file
Photos disorganized across phones and shared drives rather than attached to the claim
No systematic reserve tracking making it difficult to know where each claim stands financially
Payment collection delayed because invoices are sent late or documentation is incomplete
The ECode Pro Advantage

What Restoration Companies Need to Win Every Insurance Claim

Every photo, moisture reading, and drying log attached to the claim file from day one
Supplement items documented with photos, code citations, and written rationale in a single package
Real-time payment tracking so you know exactly where every dollar stands
Platform Features

What Restoration Companies Need From Their Claims Platform

Every feature below is included in your ECode Pro subscription — no add-ons, no extra tiers.

Documentation that adjusters approve without calling back

The difference between a $12,000 mitigation claim and a $28,000 claim for the same loss is often documentation quality. ECode Pro structures your documentation so every line item is supported — moisture readings before and after, photos of every affected area, equipment logs, and scope justification. Adjusters approve what they can see and understand.

Supplement packages that close on the first submission

Supplements that are denied are almost always denied for one of three reasons: missing documentation, unclear scope, or unsubstantiated pricing. ECode Pro's supplement workflow requires you to attach supporting documentation to every supplemented line item before submission. Adjusters receive a complete package, not a line item with a note.

Moisture logging and drying documentation built in

Daily drying logs, moisture readings by location, equipment placement records, and drying standard documentation are built into ECode Pro's mitigation workflow. Every reading is timestamped, every equipment placement is recorded, and the complete drying documentation is attached to the claim file automatically.

Photo organization that tells a story

Photos taken in the field upload directly from the ECode Pro mobile app, tagged by location and date, and organized chronologically in the claim file. Adjuster reviewers see a complete visual record of the loss — not a folder of 200 unorganized JPEGs.

Payment tracking that ends disputes

ECode Pro tracks the complete payment history for every claim — initial assignment payment, supplement payments, deductible collection, and outstanding balances. When a payment is disputed, you have the complete authorization and payment trail instantly available.

CAT surge management for storm season

When a major weather event creates a surge of new claims, ECode Pro's workflow handles the volume without adding administrative overhead. New claims are organized, assigned, and tracked from the first call — even when you are handling ten times your normal volume.

We submitted a supplement package on a large commercial water loss — 47 line items, fully documented with photos, moisture data, and code citations. The adjuster approved 44 of the 47 items on first submission. Before ECode Pro, we would have been back and forth for six weeks.

Carlos R.
Owner
What Customers Experience

What Restoration Companies Experience After Implementation

Documentation dispute rate dropped from 18% of files to under 2%
Supplement approval rate improved from 65% on first submission to 91%
Average time from invoice submission to payment reduced by 45%
Drying log disputes eliminated through timestamped, systematic moisture documentation
CAT claim volume handled at 4x prior levels without additional administrative staff
Carrier audit documentation requests fulfilled in under 30 minutes per file
See ECode Pro for Restoration Companies →

Frequently Asked Questions

Questions restoration companies ask before their demo.

ECode Pro integrates with Xactimate for estimate creation and submission. Estimates built in Xactimate can be attached to the ECode Pro claim file and tracked through the supplement and approval process.
ECode Pro's moisture logging tool captures readings by room and structural component, tracks them daily through the drying process, and automatically calculates drying progress against IICRC standards. All readings are timestamped and attached to the claim file.
Yes. ECode Pro's mobile app allows field technicians to upload photos, log moisture readings, add notes, and update claim status from any iOS or Android device. All data syncs to the claim file in real time.
ECode Pro creates a supplement record for each additional scope item, with fields for line description, amount, documentation attachments, and carrier response. The complete supplement history is visible on the claim file, including approved, denied, and pending items.
ECode Pro organizes documentation by category: inspection photos, moisture maps, equipment logs, estimates and supplements, carrier correspondence, insured communications, and payment records. Each category is sorted chronologically with search available across all documents.

See How ECode Pro Wins Restoration Claims

Book a 30-minute demo built around your organization type, your claim volume, and your current challenges.

Book a Free Demo →