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Tips for Running a Better
Insurance Claims Business

Practical strategies on lead capture, operations, and growth for plumbing, HVAC, restoration, and claims management companies.

Claims Management

Xactimate for Insurance Claims: How Restoration Companies Get Estimates Approved

Getting estimates approved consistently requires more than knowing Xactimate. Here is what separates restoration companies with 90% first-submission approval rates…

Apr 16, 2025 Read More →
Business Operations

TPA Operations Guide: How to Manage Multiple Carrier Relationships Effectively

Managing multiple carrier clients requires more than claims expertise. Here is how the most effective TPAs build the operational infrastructure…

Apr 2, 2025 Read More →
Claims Management

Reserve Management Best Practices for Insurance Claims Organizations

Reserve accuracy is one of the most important — and most frequently mismanaged — metrics in claims operations. Here is…

Mar 19, 2025 Read More →
CAT Response

CAT Adjuster Deployment Guide: How to Maximize Your Income During Storm Season

CAT season is where independent adjusters make or lose the year. The adjusters who consistently maximize their CAT earnings do…

Mar 5, 2025 Read More →
Claims Management

How to Choose Claims Management Software: A Practical Evaluation Guide

The claims software market has changed significantly. Here is how to evaluate your options without getting lost in feature lists…

Feb 19, 2025 Read More →
Claims Management

Insurance Claims Compliance Guide: Diary Requirements by State

Missing a statutory diary deadline creates bad faith exposure. Here is what claims professionals need to know about diary requirements…

Feb 5, 2025 Read More →
Business Operations

Independent Adjuster Business Guide: How to Build a Profitable IA Practice

Building a profitable independent adjusting practice requires more than claims experience. Here is what the most successful IA firms do…

Jan 22, 2025 Read More →
Best Practices

How to Close Insurance Claims Faster: 12 Proven Strategies

The average claim takes 22 days to close. High-performing adjusters and claims organizations consistently beat that number. Here are 12…

Jan 15, 2025 Read More →