Adjusters Are Denying Your Supplements Because Your Documentation Does Not Tell the Full Story
What Restoration Companies Need to Win Every Insurance Claim
What Restoration Companies Need From Their Claims Platform
Every feature below is included in your ECode Pro subscription — no add-ons, no extra tiers.
Documentation that adjusters approve without calling back
The difference between a $12,000 mitigation claim and a $28,000 claim for the same loss is often documentation quality. ECode Pro structures your documentation so every line item is supported — moisture readings before and after, photos of every affected area, equipment logs, and scope justification. Adjusters approve what they can see and understand.
Supplement packages that close on the first submission
Supplements that are denied are almost always denied for one of three reasons: missing documentation, unclear scope, or unsubstantiated pricing. ECode Pro's supplement workflow requires you to attach supporting documentation to every supplemented line item before submission. Adjusters receive a complete package, not a line item with a note.
Moisture logging and drying documentation built in
Daily drying logs, moisture readings by location, equipment placement records, and drying standard documentation are built into ECode Pro's mitigation workflow. Every reading is timestamped, every equipment placement is recorded, and the complete drying documentation is attached to the claim file automatically.
Photo organization that tells a story
Photos taken in the field upload directly from the ECode Pro mobile app, tagged by location and date, and organized chronologically in the claim file. Adjuster reviewers see a complete visual record of the loss — not a folder of 200 unorganized JPEGs.
Payment tracking that ends disputes
ECode Pro tracks the complete payment history for every claim — initial assignment payment, supplement payments, deductible collection, and outstanding balances. When a payment is disputed, you have the complete authorization and payment trail instantly available.
CAT surge management for storm season
When a major weather event creates a surge of new claims, ECode Pro's workflow handles the volume without adding administrative overhead. New claims are organized, assigned, and tracked from the first call — even when you are handling ten times your normal volume.
What Restoration Companies Experience After Implementation
Frequently Asked Questions
Questions restoration companies ask before their demo.
See How ECode Pro Wins Restoration Claims
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