Workflow Automation Built for Insurance Claims Operations

Set it up once. Let it run every claim.

ECode Pro automates the routine work in your claims operation — assignment, escalation, diary generation, task creation, and payment routing — so your adjusters spend their time on claims judgment, not administrative checklists.

Your Adjusters Are Spending 30 Percent of Their Day on Tasks That Should Run Automatically

Every claim that comes in requires a series of decisions and actions that are almost entirely predictable — who to assign it to, what the first diary entry should be, when the first contact deadline falls, what tasks need to be created for this claim type. Experienced adjusters perform these steps correctly. But they still have to do them manually, one at a time, for every single claim.

In a 30-claim caseload, that manual overhead adds up to two to three hours per week per adjuster. Across a team of 20 adjusters, that is 40 to 60 hours per week of routine administrative work that could run automatically.

ECode Pro builds automation rules around your claims workflow — not generic software workflow. When a new property claim comes in from a specific carrier, it gets assigned to an adjuster with the right expertise, the correct diary entries are created with state-specific deadlines, and the standard task checklist for that claim type is populated. All of it happens before any human touches the file.

Without ECode Pro

Every Feature You Need

No add-ons. No hidden tiers. Included with every ECode Pro subscription.

We had an adjuster out sick for two weeks during a CAT deployment. ECode Pro kept running their claims — all the diary entries were firing, all the task deadlines were tracked. When they came back, nothing had fallen through.

Automation That Keeps Claims Moving When Life Does Not