Your Vendor Payments Are Getting Delayed Because Nobody Can Find the COI, the W-9, or the Approved Invoice
Insurance claims involve dozens of vendors per file — contractors, engineers, attorneys, public adjusters, restoration companies, environmental firms. Each one needs to be assigned to a claim, given a scope, tracked for completion, and paid when the work is done. Each one also needs a current W-9 and valid certificate of insurance on file before any payment can be issued.
In most claims organizations, vendor compliance documents live in email folders. Invoice approvals happen in email threads with no audit trail. Payments get delayed because the accounting team cannot find the W-9 that was emailed three months ago. Vendors with expired COIs get paid anyway because nobody checked.
ECode Pro centralizes the entire vendor relationship under your claims platform. Assignments are made from the claim file. Invoices come in through a vendor portal and attach to the claim automatically. Compliance documents are stored per vendor with expiration alerts. Payments cannot be issued to a vendor with expired documentation.
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Every Feature You Need
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Vendor Compliance Tracking
Every vendor in your database has a compliance profile — W-9, certificate of insurance, license information, and any carrier-specific requirements. Documents are stored with expiration dates. Alerts fire automatically when documents are approaching expiration.
Invoice Portal
Vendors submit invoices through a dedicated portal that attaches them directly to the associated claim and routes them through your configured approval workflow. Vendors see payment status without accessing the full claim file.
Payment Block on Non-Compliant Vendors
ECode Pro prevents payment to any vendor with expired compliance documentation. The payment request is blocked with an explanation of what document needs to be renewed. No accidental payments to uninsured contractors.
Contractor Assignment Workflow
Assign contractors to claims with a defined scope, timeline, and budget directly from the claim file. Assignment status is tracked — pending acceptance, confirmed, in progress, complete. No phone tag to find out if the contractor has started.
Vendor Performance Tracking
Track response time, completion rate, invoice accuracy, and claim outcome correlation per vendor. Over time, this data tells you which contractors produce the best results and which ones create delays and disputes.
Preferred Vendor Network
Build an approved vendor list by trade, territory, and carrier. When an adjuster assigns a contractor, preferred vendors for that trade and area appear first. Carrier-specific vendor requirements are enforced automatically.
Vendor Compliance That Protects Your Organization
Frequently Asked Questions
Common questions before your demo.
See Vendor Management in Action
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